Vodafone has gone recently and has increased all its plans to 24-month contracts you commit in the same length as the broadband offerings. 2.5. Changing the broadband and telephony “home” package. If you request a change to the package or an extension of your contract with us and we agree, you must accept a new minimum deadline and you must pay the new fee for this agreement. Early termination fees may be charged if you change your package during your current minimum period. Your new minimum period does not begin until the service is re-activated. If you choose to terminate the new contract within the first 14 days of the activation of your new service and you are within the minimum term of your previous contract, a fee may be due for early termination. All early termination fees associated with changing your package are based on the monthly planning fees for your Vodafone Home Broadband and Phone plan and the time remaining from your minimum period for your previous package at the time of the upgrade/termination. Please read the price guide, how any early termination fees are charged. 4.2. Broadband speed. The broadband mentioned in your service confirmation letter is the estimated minimum and maximum download speed. Speeds can vary widely and depend on a number of factors, including your location and the number of people using the network at the same time.




Broadband also depends on the fact that all devices meet minimum specifications, are fully operational and operate at full speed. Other factors can also affect the speed of the internet. If your sync speed (the speed of the road cabinet line or the phone change to your router) is constantly or consistently significantly lower than the guaranteed minimum speed set in your service confirmation letter (with the exception of Vodafone Gigafast Broadband), please contact us. If we can`t fix the problem, you can choose an alternative product at a lower speed (if you have one) or terminate your contract prematurely without paying a termination fee. Information about broadband can be found in vodafone.co.uk/bb-speeds-explained. Hello Ken I`m on a one-month contract with Vodafone. I want to change the network and keep my number. From what I understand, the best way for me is to order a CAP code (valid for 30 days). It`s going to terminate my Vodafone contract. Then I have to wait 25 days to conclude my new contract, not to pay Vodafone and my new provider. It`s true? Thanks to Tim`s website: vodafone.co.uk/vodafone-uk/forms/complaints/. 4.4.

Traffic Management Directive. For more information on traffic management that we can use, see: vodafone.co.uk/terms-and-conditions/consumer/network-and-coverage/traffic-management. In the end, if you can show that the speed is not up to date, you should be able to leave your Vodafone broadband account prematurely without paying penalties. If you are looking for a one-stop shop for broadband and TELEVISION plans, you must continue to hunt. Vodafone does not currently offer these add-ons (although Vodafone TV is not far away…). Visit our best TV and broadband deals and use the comparison table to limit your ideal allround package. (c) Your fixed-line services (if selected) are provided by the internet rather than a traditional telephone line. This means you can`t make or receive calls in the event of a power outage or if you don`t have a broadband connection.

This includes emergency calls. c) the equipment is installed above or below the site. The installation may require minor modifications.